Operations Excellence Coach
Company
Wingstop Restaurants Inc.
Location
Dallas, TX
Job Type
Full-time
Posted
13 hours ago
Via
via LinkedIn
Apply On
Job Description
Company Description
Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.
Role Description
This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.
Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching
Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.
Role Description
This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.
Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum wage for tipped restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the minimum wage for restaurant jobs in United States is $7.25 per hour as of 2026. Tipped employees receive a direct wage of $2.13 per hour when tips bring total earnings to at least $7.25. Employers must pay overtime at 1.5 times the rate for all hours worked over 40 in a workweek.
How many hours per week can restaurant workers be scheduled without overtime in 2026?
As per the U.S. Department of Labor, restaurant jobs in United States follow a standard 40-hour workweek as of 2026. Any hours beyond 40 require overtime pay at 1.5 times the regular rate. Workers are entitled to at least one 30-minute meal break for shifts longer than 8 hours in most states.
What documents are required to apply for restaurant jobs as a non-citizen in the United States in 2026?
As per U.S. Citizenship and Immigration Services, applicants for restaurant jobs in United States must complete Form I-9 with documents such as a valid passport and I-94 arrival record as of 2026. H-2B visa holders need a valid labor certification from the Department of Labor before starting work. Employers verify eligibility within three business days of hire.
What tax withholding applies to restaurant server wages in the United States in 2026?
As per the Internal Revenue Service, restaurant jobs in United States require federal income tax withholding on all wages including tips as of 2026. Employers report tips on Form 4070A and withhold FICA taxes at 7.65 percent from employee pay. Annual W-2 forms must be issued by January 31, 2027 for the prior year.
