Sales & Admin - Virtual Assistant
Company
Major Maids Home Cleaning
Location
Cape Town
Posted
22 hours ago
Via
SimplyHired
Apply On
Job Description
We are seeking a motivated and experienced Virtual Assistant to support a residential home cleaning company based in US. This role will play a key part in managing daily operations, supporting sales efforts, and ensuring smooth communication between customers, cleaners, and management.
The position is primarily focused on sales and day-to-day operational support, including responding to customer inquiries, booking and rescheduling cleanings, coordinating cleaner schedules, and assisting with administrative and managerial tasks.
The ideal candidate is a proactive self-starter with strong written and verbal English communication skills, the ability to multitask, and experience balancing ongoing projects with daily responsibilities in a fast-paced service business.
Shift: Sunday - Sunday 8 AM - 8 PM CST
Key Responsibilities Include:
• Handling inbound and outbound sales calls and messages for residential cleaning services in the Tampa area
• Managing customer service inquiries via phone, email, and messaging platforms
• Scheduling, rescheduling, and coordinating cleaning appointments with field cleaners
• Supporting cleaner management, including attendance tracking and job confirmations
• Assisting with administrative and operational tasks to keep daily operations running smoothly
Requirements:
• Previous experience in sales (required)
• Experience as a Virtual Assistant or in a similar remote support role (preferred)
• Strong organizational and time-management skills
• Comfortable working U.S. business hours (Eastern Standard Time)
• Reliable internet connection and ability to work fully remotely
This is a fully remote position with opportunities for long-term growth and performance-based pay increases.
Job Type: Full-time
Pay: From R100,00 per hour
Experience:
• virtual assistance : 2 years (Required)
• working from home : 1 year (Required)
Work Location: Remote
The position is primarily focused on sales and day-to-day operational support, including responding to customer inquiries, booking and rescheduling cleanings, coordinating cleaner schedules, and assisting with administrative and managerial tasks.
The ideal candidate is a proactive self-starter with strong written and verbal English communication skills, the ability to multitask, and experience balancing ongoing projects with daily responsibilities in a fast-paced service business.
Shift: Sunday - Sunday 8 AM - 8 PM CST
Key Responsibilities Include:
• Handling inbound and outbound sales calls and messages for residential cleaning services in the Tampa area
• Managing customer service inquiries via phone, email, and messaging platforms
• Scheduling, rescheduling, and coordinating cleaning appointments with field cleaners
• Supporting cleaner management, including attendance tracking and job confirmations
• Assisting with administrative and operational tasks to keep daily operations running smoothly
Requirements:
• Previous experience in sales (required)
• Experience as a Virtual Assistant or in a similar remote support role (preferred)
• Strong organizational and time-management skills
• Comfortable working U.S. business hours (Eastern Standard Time)
• Reliable internet connection and ability to work fully remotely
This is a fully remote position with opportunities for long-term growth and performance-based pay increases.
Job Type: Full-time
Pay: From R100,00 per hour
Experience:
• virtual assistance : 2 years (Required)
• working from home : 1 year (Required)
Work Location: Remote
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum wage for Cleaning Staff Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for cleaning staff in South Africa is R32.45 per hour as of 1 March 2026. This rate applies nationwide under the National Minimum Wage Act with no sector exemptions for contract or office cleaners. Overtime must be paid at 1.5 times the hourly rate after 45 hours in a week.
How many hours per week can Cleaning Staff legally work in South Africa?
As per the Department of Employment and Labour, cleaning staff may work a maximum of 45 ordinary hours per week as of 2026. Any work beyond this requires overtime pay at 1.5 times the rate, and employees are entitled to 21 consecutive days of annual leave after 12 months of service.
What documents are required to apply for Cleaning Staff Jobs in South Africa?
As per the Department of Employment and Labour, applicants must submit a valid South African ID, proof of address, and a signed employment contract. A tax number from SARS is mandatory before starting work, along with bank details for salary deposits.
How much tax do Cleaning Staff pay on salaries in South Africa in 2026?
As per SARS, cleaning staff earning below R95,750 per year pay 0% income tax in the 2026 tax year. Earnings between R95,751 and R237,100 are taxed at 18% after the R17,235 rebate, with monthly PAYE deductions required from employers.
