OPERATIONS ADMINISTRATOR - CLEANING
Company
Fidelity Services Group
Location
Midrand
Posted
3 days ago
Via
SimplyHired
Apply On
Job Description
Operations Administrator – Fidelity Cleaning Services
We are looking for an Operations Administrator to provide administrative and operational support to our Cleaning Department.
Key Responsibilities:
• Maintain and update client contracts, files, and operational documentation.
• Assist with recurring invoicing, credit notes, billing checks, and financial administration.
• Support Area Managers with orders, equipment requests, and fixed asset administration.
• Coordinate monthly reports, stock sheets, and operational documentation.
• Liaise with clients to conduct service satisfaction checks and support client retention.
• Assist with HR administration including e-orders, employee changes, and payroll queries.
• Ensure records, shared drives, and operational procedures are kept up to date.
• Support general operational communication including fleet, IT requests, and safety notices.
Requirements:
• Strong administrative and organisational skills.
• Advanced knowledge of MS Word, Excel, and PowerPoint.
• Excellent communication and client liaison skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of the cleaning industry and related legislation is advantageous.
Additional Information:
• Work closely with Area Managers and the Operations team.
• Must maintain a professional image and high attention to detail.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
We are looking for an Operations Administrator to provide administrative and operational support to our Cleaning Department.
Key Responsibilities:
• Maintain and update client contracts, files, and operational documentation.
• Assist with recurring invoicing, credit notes, billing checks, and financial administration.
• Support Area Managers with orders, equipment requests, and fixed asset administration.
• Coordinate monthly reports, stock sheets, and operational documentation.
• Liaise with clients to conduct service satisfaction checks and support client retention.
• Assist with HR administration including e-orders, employee changes, and payroll queries.
• Ensure records, shared drives, and operational procedures are kept up to date.
• Support general operational communication including fleet, IT requests, and safety notices.
Requirements:
• Strong administrative and organisational skills.
• Advanced knowledge of MS Word, Excel, and PowerPoint.
• Excellent communication and client liaison skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of the cleaning industry and related legislation is advantageous.
Additional Information:
• Work closely with Area Managers and the Operations team.
• Must maintain a professional image and high attention to detail.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum wage for Cleaning Staff Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for cleaning staff in South Africa is R32.45 per hour as of 1 March 2026. This rate applies nationwide under the National Minimum Wage Act with no sector exemptions for contract or office cleaners. Overtime must be paid at 1.5 times the hourly rate after 45 hours in a week.
How many hours per week can Cleaning Staff legally work in South Africa?
As per the Department of Employment and Labour, cleaning staff may work a maximum of 45 ordinary hours per week as of 2026. Any work beyond this requires overtime pay at 1.5 times the rate, and employees are entitled to 21 consecutive days of annual leave after 12 months of service.
What documents are required to apply for Cleaning Staff Jobs in South Africa?
As per the Department of Employment and Labour, applicants must submit a valid South African ID, proof of address, and a signed employment contract. A tax number from SARS is mandatory before starting work, along with bank details for salary deposits.
How much tax do Cleaning Staff pay on salaries in South Africa in 2026?
As per SARS, cleaning staff earning below R95,750 per year pay 0% income tax in the 2026 tax year. Earnings between R95,751 and R237,100 are taxed at 18% after the R17,235 rebate, with monthly PAYE deductions required from employers.
