Dispatcher
Company
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee
Apply On
Job Description
Job description
Dispatcher – 8 Hour (Schedule Base)
Location: Pinetown, Durban
Job Type: Permanent
Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role
We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.
If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.
Key Responsibilities
Dispatch security guards to assigned sites and respond to call-offs
Monitor attendance, shift coverage, and late arrivals
Communicate clearly with guards, supervisors, and management
Maintain daily logs, incident reports, and shift records
Handle incoming calls and respond to operational issues promptly
Use scheduling systems, Teams/WhatsApp, and basic office tools
Escalate emergencies or compliance issues as required
Requirements
Previous dispatching experience (security, logistics, or similar preferred)
Strong communication and multitasking skills
Ability to stay calm and professional in high-pressure situations
Basic computer skills (email, spreadsheets, knowledge of scheduling software)
Reliable transportation and punctuality
Microsoft Exposure
Security industry experience is a plus, but not required
Schedule & Pay
Rotating Shifts (exact hours discussed during interview)
Competitive pay based on experience
Opportunities for growth within the company
Why Work With Us
Stable rotating-shift schedule
Supportive management team
Fast-paced, team-oriented environment
Job Type: Permeant Position
Work Location: Office Based
Job Type: Permanent
Pay: From R8 000,00 per month
Work Location: In person
Dispatcher – 8 Hour (Schedule Base)
Location: Pinetown, Durban
Job Type: Permanent
Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role
We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.
If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.
Key Responsibilities
Dispatch security guards to assigned sites and respond to call-offs
Monitor attendance, shift coverage, and late arrivals
Communicate clearly with guards, supervisors, and management
Maintain daily logs, incident reports, and shift records
Handle incoming calls and respond to operational issues promptly
Use scheduling systems, Teams/WhatsApp, and basic office tools
Escalate emergencies or compliance issues as required
Requirements
Previous dispatching experience (security, logistics, or similar preferred)
Strong communication and multitasking skills
Ability to stay calm and professional in high-pressure situations
Basic computer skills (email, spreadsheets, knowledge of scheduling software)
Reliable transportation and punctuality
Microsoft Exposure
Security industry experience is a plus, but not required
Schedule & Pay
Rotating Shifts (exact hours discussed during interview)
Competitive pay based on experience
Opportunities for growth within the company
Why Work With Us
Stable rotating-shift schedule
Supportive management team
Fast-paced, team-oriented environment
Job Type: Permeant Position
Work Location: Office Based
Job Type: Permanent
Pay: From R8 000,00 per month
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for security guards in South Africa is R29.75 per hour as of 1 March 2026. Grade D and E officers receive this rate for the first 45 hours weekly with overtime at 1.5 times the hourly rate.
What are the eligibility criteria including education and experience for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants must hold a Grade 10 certificate and complete PSIRA Grade E training of 30 hours minimum. No prior experience is required for entry-level Grade E positions but a clean criminal record is mandatory.
What documents are needed to apply for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants must submit a certified ID copy, PSIRA registration certificate, proof of Grade 10 education and a SAPS police clearance certificate dated within six months. CVs must include contactable references from previous employers.
What are the standard working hours and leave entitlements for security guards in South Africa?
As per the Department of Employment and Labour, security guards work a maximum of 45 hours per week with at least one rest day every seven days. Annual leave is 15 consecutive days after 12 months of service plus 10 public holidays.
