OPERATIONS ADMINISTRATOR - CLEANING
Company
Fidelity Services Group
Location
Midrand
Posted
3 days ago
Via
SimplyHired
Apply On
Job Description
Operations Administrator – Fidelity Cleaning Services
We are looking for an Operations Administrator to provide administrative and operational support to our Cleaning Department.
Key Responsibilities:
• Maintain and update client contracts, files, and operational documentation.
• Assist with recurring invoicing, credit notes, billing checks, and financial administration.
• Support Area Managers with orders, equipment requests, and fixed asset administration.
• Coordinate monthly reports, stock sheets, and operational documentation.
• Liaise with clients to conduct service satisfaction checks and support client retention.
• Assist with HR administration including e-orders, employee changes, and payroll queries.
• Ensure records, shared drives, and operational procedures are kept up to date.
• Support general operational communication including fleet, IT requests, and safety notices.
Requirements:
• Strong administrative and organisational skills.
• Advanced knowledge of MS Word, Excel, and PowerPoint.
• Excellent communication and client liaison skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of the cleaning industry and related legislation is advantageous.
Additional Information:
• Work closely with Area Managers and the Operations team.
• Must maintain a professional image and high attention to detail.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
We are looking for an Operations Administrator to provide administrative and operational support to our Cleaning Department.
Key Responsibilities:
• Maintain and update client contracts, files, and operational documentation.
• Assist with recurring invoicing, credit notes, billing checks, and financial administration.
• Support Area Managers with orders, equipment requests, and fixed asset administration.
• Coordinate monthly reports, stock sheets, and operational documentation.
• Liaise with clients to conduct service satisfaction checks and support client retention.
• Assist with HR administration including e-orders, employee changes, and payroll queries.
• Ensure records, shared drives, and operational procedures are kept up to date.
• Support general operational communication including fleet, IT requests, and safety notices.
Requirements:
• Strong administrative and organisational skills.
• Advanced knowledge of MS Word, Excel, and PowerPoint.
• Excellent communication and client liaison skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of the cleaning industry and related legislation is advantageous.
Additional Information:
• Work closely with Area Managers and the Operations team.
• Must maintain a professional image and high attention to detail.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for security guards in South Africa is R29.75 per hour as of 1 March 2026. Grade D and E officers receive this rate for the first 45 hours weekly with overtime at 1.5 times the hourly rate.
What are the eligibility criteria including education and experience for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants must hold a Grade 10 certificate and complete PSIRA Grade E training of 30 hours minimum. No prior experience is required for entry-level Grade E positions but a clean criminal record is mandatory.
What documents are needed to apply for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants must submit a certified ID copy, PSIRA registration certificate, proof of Grade 10 education and a SAPS police clearance certificate dated within six months. CVs must include contactable references from previous employers.
What are the standard working hours and leave entitlements for security guards in South Africa?
As per the Department of Employment and Labour, security guards work a maximum of 45 hours per week with at least one rest day every seven days. Annual leave is 15 consecutive days after 12 months of service plus 10 public holidays.
