Security Control Room Operator

Security Control Room Operator


Company
Specialised Alarm Monitoring Services
Location
Pretoria
Posted
29 days ago
Via
Indeed

Job Description
Key Responsibilities
• Monitor and respond to all high-risk alarm signals received from customers.
• Monitor and action movement exception alarms.
• Contact customers when alarm events are triggered and follow the appropriate response procedures.
• Activate time-specific events and security zones in accordance with customer instructions.
• Assist with urgent reporting requests as required.
• Complete all internal and external reporting accurately and timeously.
• Ensure that all operational queries or incidents are escalated through the correct channels.

Minimum Requirements
• Matric (Grade 12).
• Psira Registered Grade C
• Previous experience in an alarm monitoring or control room environment will be advantageous.
• Fluent in English (spoken and written).
• Computer literate with the ability to work on monitoring systems and reporting platforms.
• Willingness to work shift schedules, including weekends and public holidays, according to operational requirements.

We are looking for candidates who demonstrate strong attention to detail, the ability to work under pressure, and a commitment to maintaining high operational standards

Pay: From R6 500,00 per month

Work Location: In person

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum wage for Security Guard Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for security guards in South Africa is R29.75 per hour as of 1 March 2026. Grade D and E officers receive this rate for the first 45 hours weekly with overtime at 1.5 times the hourly rate.
Q What are the eligibility criteria including education and experience for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants must hold a Grade 10 certificate and complete PSIRA Grade E training of 30 hours minimum. No prior experience is required for entry-level Grade E positions but a clean criminal record is mandatory.
Q What documents are needed to apply for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants must submit a certified ID copy, PSIRA registration certificate, proof of Grade 10 education and a SAPS police clearance certificate dated within six months. CVs must include contactable references from previous employers.
Q What are the standard working hours and leave entitlements for security guards in South Africa?
As per the Department of Employment and Labour, security guards work a maximum of 45 hours per week with at least one rest day every seven days. Annual leave is 15 consecutive days after 12 months of service plus 10 public holidays.
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