Housekeeper - Room Attendant
Company
Pepperclub Hotel & Spa
Location
Cape Town
Posted
3 days ago
Via
via BeBee
Job Description
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town The Room Attendant at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to Responsibility, Accountability, Integrity, Service, and Excellence (RAISE) — ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Pepperclub Hotel | Cape Town The Room Attendant at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to Responsibility, Accountability, Integrity, Service, and Excellence (RAISE) — ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum hourly wage for qualified plumbers in South Africa from 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for plumbers as of 1 March 2026. This applies to all Sectoral Determination 13 workers with overtime paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at every workplace.
Which trade test certificate is required to legally work as a plumber in South Africa in 2026?
Candidates must hold a Red Seal trade certificate issued after passing the QCTO trade test at an accredited centre. The certificate number must be registered on the National Artisan Database by 31 December 2025 for 2026 employment. No plumber may be employed without this qualification under the Skills Development Act.
How many annual leave days and sick leave days are plumbers entitled to under the Basic Conditions of Employment Act in 2026?
Plumbers receive 21 consecutive days of paid annual leave after 12 months of employment and 30 days of paid sick leave over a 36-month cycle. The leave must be taken within 6 months after the leave cycle ends or it is forfeited.
What documents must be submitted when applying for a plumber position through the Department of Employment and Labour in 2026?
Applicants must submit a certified ID copy, Red Seal certificate, proof of residence, and a completed Z83 form to the nearest labour centre. All documents must be uploaded to the ESSA online portal by 30 June 2026 for the annual placement cycle.
