Plumber and General Maintenance Technician
Company
WNS Global Services
Location
Cape Town
Via
via Indeed
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Job Description
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Key Responsibilities
• Perform general maintenance and repairs on building elements—walls, ceilings, floors, doors, windows, and furniture.
• Conduct regular inspections and preventive maintenance to uphold facility standards.
• Address basic plumbing issues: clear drains, repair leaks, replace taps, and manage minor pipework.
• Execute basic electrical tasks (non-certified): replace bulbs, fuses, and plug points.
• Track and maintain facility tools, equipment, and assets.
• Supervise and liaise with third-party contractors during site visits, installations, or repairs to ensure policy compliance.
• Stay compliant with health, safety, and internal company protocols.
• Provide prompt responses to emergency maintenance incidents.
• Assist with office layout changes, furniture reconfiguration, and minor installations.
• Maintain accurate maintenance logs and work records.
Qualifications
Qualifications & Experience Required
Essential• Minimum 1–2 years’ experience in general building maintenance roles.
• Qualified red seal trade tested Plumber
• Strong commitment to health & safety and compliance with facility protocols.
• Computer literate with good communication skills (English & Afrikaans essential).
• Must have own mobile phone and be available for shift work (Monday to Friday)
Preferred
SKILLS REQUIRED
• At least 1 years’ experience
• Be able to work independently
• Good work ethic
• General Building work training
• Familiar with OSHACT
• Driver licence
Core Competencies & Traits Required
• Reliable, self-motivated, and customer-service oriented
• Capable of independent work and effective in a team
• Excellent under pressure with strong organizational skill
• Detail-oriented, proactive, and results-driven
• Adaptable to system, structural, and organizational changes
• Willingness to work overtime with adequate notice
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Key Responsibilities
• Perform general maintenance and repairs on building elements—walls, ceilings, floors, doors, windows, and furniture.
• Conduct regular inspections and preventive maintenance to uphold facility standards.
• Address basic plumbing issues: clear drains, repair leaks, replace taps, and manage minor pipework.
• Execute basic electrical tasks (non-certified): replace bulbs, fuses, and plug points.
• Track and maintain facility tools, equipment, and assets.
• Supervise and liaise with third-party contractors during site visits, installations, or repairs to ensure policy compliance.
• Stay compliant with health, safety, and internal company protocols.
• Provide prompt responses to emergency maintenance incidents.
• Assist with office layout changes, furniture reconfiguration, and minor installations.
• Maintain accurate maintenance logs and work records.
Qualifications
Qualifications & Experience Required
Essential• Minimum 1–2 years’ experience in general building maintenance roles.
• Qualified red seal trade tested Plumber
• Strong commitment to health & safety and compliance with facility protocols.
• Computer literate with good communication skills (English & Afrikaans essential).
• Must have own mobile phone and be available for shift work (Monday to Friday)
Preferred
SKILLS REQUIRED
• At least 1 years’ experience
• Be able to work independently
• Good work ethic
• General Building work training
• Familiar with OSHACT
• Driver licence
Core Competencies & Traits Required
• Reliable, self-motivated, and customer-service oriented
• Capable of independent work and effective in a team
• Excellent under pressure with strong organizational skill
• Detail-oriented, proactive, and results-driven
• Adaptable to system, structural, and organizational changes
• Willingness to work overtime with adequate notice
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum hourly wage for qualified plumbers in South Africa from 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for plumbers as of 1 March 2026. This applies to all Sectoral Determination 13 workers with overtime paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at every workplace.
Which trade test certificate is required to legally work as a plumber in South Africa in 2026?
Candidates must hold a Red Seal trade certificate issued after passing the QCTO trade test at an accredited centre. The certificate number must be registered on the National Artisan Database by 31 December 2025 for 2026 employment. No plumber may be employed without this qualification under the Skills Development Act.
How many annual leave days and sick leave days are plumbers entitled to under the Basic Conditions of Employment Act in 2026?
Plumbers receive 21 consecutive days of paid annual leave after 12 months of employment and 30 days of paid sick leave over a 36-month cycle. The leave must be taken within 6 months after the leave cycle ends or it is forfeited.
What documents must be submitted when applying for a plumber position through the Department of Employment and Labour in 2026?
Applicants must submit a certified ID copy, Red Seal certificate, proof of residence, and a completed Z83 form to the nearest labour centre. All documents must be uploaded to the ESSA online portal by 30 June 2026 for the annual placement cycle.
