Office Administrator & Receptionist
Company
Best Plumbers C C
Location
Pretoria
Via
via BeBee
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Job Description
Introduction
Best Plumbers is seeking a professional, organized, and customer-focused Office Administrator & Receptionist to join our team in Sinoville, Pretoria. The successful candidate will play a vital role in ensuring the smooth day-to-day operation of our office while delivering excellent customer service to our clients.
Duties & Responsibilities
• Answering incoming telephone calls and assisting customers professionally.
• Managing company email correspondence.
• Scheduling appointments and coordinating technician bookings.
• Capturing and maintaining accurate data and records.
• Preparing and processing invoices using Sage Pastel.
• Filing and managing company documentation.
• Providing general administrative support to management and staff.
• Delivering exceptional customer service and maintaining positive client relationships.
• Monday to Sunday: 07:00 – 16:30 (rostered schedule).
• After-hours standby duties required every second week.
Desired Experience & Qualification
• Matric Certificate (Grade 12).
• Minimum of 3 years' experience in an administrative and reception role.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience working with Sage Pastel.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work effectively under pressure and manage multiple tasks.
• Strong problem-solving skills.
• Own reliable transport is essential.
Package & Remuneration
Salary negotiable and will be discussed with shortlisted candidates based on experience and qualifications.
Best Plumbers is seeking a professional, organized, and customer-focused Office Administrator & Receptionist to join our team in Sinoville, Pretoria. The successful candidate will play a vital role in ensuring the smooth day-to-day operation of our office while delivering excellent customer service to our clients.
Duties & Responsibilities
• Answering incoming telephone calls and assisting customers professionally.
• Managing company email correspondence.
• Scheduling appointments and coordinating technician bookings.
• Capturing and maintaining accurate data and records.
• Preparing and processing invoices using Sage Pastel.
• Filing and managing company documentation.
• Providing general administrative support to management and staff.
• Delivering exceptional customer service and maintaining positive client relationships.
• Monday to Sunday: 07:00 – 16:30 (rostered schedule).
• After-hours standby duties required every second week.
Desired Experience & Qualification
• Matric Certificate (Grade 12).
• Minimum of 3 years' experience in an administrative and reception role.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience working with Sage Pastel.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work effectively under pressure and manage multiple tasks.
• Strong problem-solving skills.
• Own reliable transport is essential.
Package & Remuneration
Salary negotiable and will be discussed with shortlisted candidates based on experience and qualifications.
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum hourly wage for qualified plumbers in South Africa from 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for plumbers as of 1 March 2026. This applies to all Sectoral Determination 13 workers with overtime paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at every workplace.
Which trade test certificate is required to legally work as a plumber in South Africa in 2026?
Candidates must hold a Red Seal trade certificate issued after passing the QCTO trade test at an accredited centre. The certificate number must be registered on the National Artisan Database by 31 December 2025 for 2026 employment. No plumber may be employed without this qualification under the Skills Development Act.
How many annual leave days and sick leave days are plumbers entitled to under the Basic Conditions of Employment Act in 2026?
Plumbers receive 21 consecutive days of paid annual leave after 12 months of employment and 30 days of paid sick leave over a 36-month cycle. The leave must be taken within 6 months after the leave cycle ends or it is forfeited.
What documents must be submitted when applying for a plumber position through the Department of Employment and Labour in 2026?
Applicants must submit a certified ID copy, Red Seal certificate, proof of residence, and a completed Z83 form to the nearest labour centre. All documents must be uploaded to the ESSA online portal by 30 June 2026 for the annual placement cycle.
