Control Room Operator - Private Security Industry (PSIRA Certified)
Company
TAG Group
Posted
3 days ago
Via
via Pnet
Apply On
Job Description
Introduction
ZSS Security is a private security firm based in Linbro Park, Sandton. We are seeking a vigilant, professional, and highly motivated Control Room Operator to join our Operations Team. The successful candidate will be responsible for monitoring security systems, managing incidents and alerts, coordinating responses, and ensuring the effective operation of our control room.
This position requires individuals who are able to remain focused for extended periods, work under pressure, and make sound decisions in a fast-paced environment.
Duties & Responsibilities
• Monitor CCTV camera systems for both internal company sites and external clients.
• Conduct off-site surveillance and monitoring of security operations.
• Identify, assess, and respond to security incidents and alarms.
• Manage and investigate alerts generated by security systems.
• Dispatch reaction units and relevant personnel when required.
• Compile and submit hourly operational reports to management.
• Maintain accurate records of incidents, activities, and communications.
• Extract, review, and provide CCTV footage for incidents, investigations, client requests, and disciplinary processes.
• Liaise with clients, security officers, reaction units, emergency services, and management.
• Escalate incidents in accordance with company procedures.
• Ensure all control room procedures and protocols are followed.
• Monitor system functionality and report technical faults promptly.
• Prepare incident reports and shift handover documentation.
Desired Experience & Qualification
• Grade 12 (Matric).
• PSIRA registration (minimum Grade C preferred).
• Previous Control Room, CCTV Monitoring, Security Operations, or Call Centre experience will be advantageous.
• Computer literacy, including Microsoft Office.
• Strong verbal and written communication skills.
• Ability to work 12-hour shifts, including weekends, public holidays, and night shifts.
• Excellent attention to detail and observation skills.
• Ability to remain calm and make decisions during emergency situations.
• Reliable transport to and from work.
• High level of integrity and professionalism.
• Strong problem-solving and decision-making skills.
• Ability to multitask and prioritise effectively.
• Strong administrative and reporting skills.
• Ability to work independently and as part of a team.
• Customer-focused approach when dealing with clients and stakeholders.
Interested?
Candidates may upload CVs, PSIRA certification, and other supporting documents.
Should you not receive feedback within three (3) weeks, please consider your application unsuccessful.
ZSS Security is a private security firm based in Linbro Park, Sandton. We are seeking a vigilant, professional, and highly motivated Control Room Operator to join our Operations Team. The successful candidate will be responsible for monitoring security systems, managing incidents and alerts, coordinating responses, and ensuring the effective operation of our control room.
This position requires individuals who are able to remain focused for extended periods, work under pressure, and make sound decisions in a fast-paced environment.
Duties & Responsibilities
• Monitor CCTV camera systems for both internal company sites and external clients.
• Conduct off-site surveillance and monitoring of security operations.
• Identify, assess, and respond to security incidents and alarms.
• Manage and investigate alerts generated by security systems.
• Dispatch reaction units and relevant personnel when required.
• Compile and submit hourly operational reports to management.
• Maintain accurate records of incidents, activities, and communications.
• Extract, review, and provide CCTV footage for incidents, investigations, client requests, and disciplinary processes.
• Liaise with clients, security officers, reaction units, emergency services, and management.
• Escalate incidents in accordance with company procedures.
• Ensure all control room procedures and protocols are followed.
• Monitor system functionality and report technical faults promptly.
• Prepare incident reports and shift handover documentation.
Desired Experience & Qualification
• Grade 12 (Matric).
• PSIRA registration (minimum Grade C preferred).
• Previous Control Room, CCTV Monitoring, Security Operations, or Call Centre experience will be advantageous.
• Computer literacy, including Microsoft Office.
• Strong verbal and written communication skills.
• Ability to work 12-hour shifts, including weekends, public holidays, and night shifts.
• Excellent attention to detail and observation skills.
• Ability to remain calm and make decisions during emergency situations.
• Reliable transport to and from work.
• High level of integrity and professionalism.
• Strong problem-solving and decision-making skills.
• Ability to multitask and prioritise effectively.
• Strong administrative and reporting skills.
• Ability to work independently and as part of a team.
• Customer-focused approach when dealing with clients and stakeholders.
Interested?
Candidates may upload CVs, PSIRA certification, and other supporting documents.
Should you not receive feedback within three (3) weeks, please consider your application unsuccessful.
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum hourly wage for qualified plumbers in South Africa from 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for plumbers as of 1 March 2026. This applies to all Sectoral Determination 13 workers with overtime paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at every workplace.
Which trade test certificate is required to legally work as a plumber in South Africa in 2026?
Candidates must hold a Red Seal trade certificate issued after passing the QCTO trade test at an accredited centre. The certificate number must be registered on the National Artisan Database by 31 December 2025 for 2026 employment. No plumber may be employed without this qualification under the Skills Development Act.
How many annual leave days and sick leave days are plumbers entitled to under the Basic Conditions of Employment Act in 2026?
Plumbers receive 21 consecutive days of paid annual leave after 12 months of employment and 30 days of paid sick leave over a 36-month cycle. The leave must be taken within 6 months after the leave cycle ends or it is forfeited.
What documents must be submitted when applying for a plumber position through the Department of Employment and Labour in 2026?
Applicants must submit a certified ID copy, Red Seal certificate, proof of residence, and a completed Z83 form to the nearest labour centre. All documents must be uploaded to the ESSA online portal by 30 June 2026 for the annual placement cycle.
