Industrial Cleaning Contracts Manager
Company
One Stop HR Solutions
Location
Mount Edgecombe
Posted
2 days ago
Via
Pnet
Apply On
Job Description
Introduction
Our Client in the Industrial Cleaning Industry based in Durban requires a results-driven Site Contracts Manager to oversee and manage a single industrial cleaning contract at a designated client site. The role is responsible for ensuring that the company delivers safe, compliant, high-quality cleaning and hygiene services in line with contractual obligations, SHEQ standards, and client expectations.
The incumbent will serve as on-site representative, ensuring operational excellence, workforce stability, strict safety compliance, and strong client partnership while protecting contract profitability.
Duties & Responsibilities
Contract & Operational Delivery
• Manage the full operational execution of the assigned cleaning contract.
• Ensure services are delivered in accordance with contract scope, KPIs, and SLAs.
• Drive operational efficiency and continuous improvement on site.
• Conduct daily site inspections and scheduled quality audits.
• Monitor productivity and implement corrective measures where necessary.
• Control site costs to ensure contract profitability.
• Submit accurate operational and performance reports to the Operations Manager.
Leadership & Workforce Management
• Lead and supervise site supervisors and cleaning teams.
• Promote a company culture of accountability, professionalism, and service excellence.
• Manage workforce planning, scheduling, and shift rosters.
• Oversee attendance, timesheets, and payroll submissions.
• Enforce discipline in line with company policy and labour legislation.
• Manage grievances and disciplinary processes in consultation with HR and the Operations Manager.
• Identify training needs and ensure ongoing development of staff.
• Support recruitment in line with employment standards and operational requirements.
Health, Safety, Environment & Quality (SHEQ)
• Ensure full compliance with Occupational Health & Safety legislation and client site safety protocols.
• Maintain and manage the site SHE file in accordance with company and client standards.
• Conduct toolbox talks, risk assessments, and regular safety inspections.
• Ensure proper issuance and use of PPE.
• Enforce safe chemical handling and machinery operation.
• Maintain ISO-aligned quality standards and ensure adherence to quality management systems.
• Investigate and report all incidents, near-misses, and non-conformances.
Equipment & Stock Management
• Safeguard and manage all cleaning equipment and assets allocated to the site.
• Ensure preventative maintenance and correct equipment usage.
• Control stock levels of chemicals and consumables to prevent wastage.
• Ensure stock usage aligns with approved budgets.
Client Relationship Management
• Act as the primary on-site representative of the company.
• Build and maintain strong professional relationships with client representatives.
• Attend site
• Address service issues promptly and professionally.
• Escalate risks or contractual concerns to the Operations Manager.
• Uphold and protect the brand, reputation, and service standards at all times. meetings and present performance feedback.
Desired Experience & Qualification
• 3–5 years’ experience in industrial cleaning or hygiene services.
• Proven experience managing a site-based cleaning contract.
• Minimum NQF Level 5 qualification (Operations, Business Management, or related field preferred).
• Computer literacy (MS Word, Excel, Outlook).
• Knowledge of ISO 9001 Quality Systems.
• Knowledge of Occupational Health & Safety (OHS) and SHE compliance.
Our Client in the Industrial Cleaning Industry based in Durban requires a results-driven Site Contracts Manager to oversee and manage a single industrial cleaning contract at a designated client site. The role is responsible for ensuring that the company delivers safe, compliant, high-quality cleaning and hygiene services in line with contractual obligations, SHEQ standards, and client expectations.
The incumbent will serve as on-site representative, ensuring operational excellence, workforce stability, strict safety compliance, and strong client partnership while protecting contract profitability.
Duties & Responsibilities
Contract & Operational Delivery
• Manage the full operational execution of the assigned cleaning contract.
• Ensure services are delivered in accordance with contract scope, KPIs, and SLAs.
• Drive operational efficiency and continuous improvement on site.
• Conduct daily site inspections and scheduled quality audits.
• Monitor productivity and implement corrective measures where necessary.
• Control site costs to ensure contract profitability.
• Submit accurate operational and performance reports to the Operations Manager.
Leadership & Workforce Management
• Lead and supervise site supervisors and cleaning teams.
• Promote a company culture of accountability, professionalism, and service excellence.
• Manage workforce planning, scheduling, and shift rosters.
• Oversee attendance, timesheets, and payroll submissions.
• Enforce discipline in line with company policy and labour legislation.
• Manage grievances and disciplinary processes in consultation with HR and the Operations Manager.
• Identify training needs and ensure ongoing development of staff.
• Support recruitment in line with employment standards and operational requirements.
Health, Safety, Environment & Quality (SHEQ)
• Ensure full compliance with Occupational Health & Safety legislation and client site safety protocols.
• Maintain and manage the site SHE file in accordance with company and client standards.
• Conduct toolbox talks, risk assessments, and regular safety inspections.
• Ensure proper issuance and use of PPE.
• Enforce safe chemical handling and machinery operation.
• Maintain ISO-aligned quality standards and ensure adherence to quality management systems.
• Investigate and report all incidents, near-misses, and non-conformances.
Equipment & Stock Management
• Safeguard and manage all cleaning equipment and assets allocated to the site.
• Ensure preventative maintenance and correct equipment usage.
• Control stock levels of chemicals and consumables to prevent wastage.
• Ensure stock usage aligns with approved budgets.
Client Relationship Management
• Act as the primary on-site representative of the company.
• Build and maintain strong professional relationships with client representatives.
• Attend site
• Address service issues promptly and professionally.
• Escalate risks or contractual concerns to the Operations Manager.
• Uphold and protect the brand, reputation, and service standards at all times. meetings and present performance feedback.
Desired Experience & Qualification
• 3–5 years’ experience in industrial cleaning or hygiene services.
• Proven experience managing a site-based cleaning contract.
• Minimum NQF Level 5 qualification (Operations, Business Management, or related field preferred).
• Computer literacy (MS Word, Excel, Outlook).
• Knowledge of ISO 9001 Quality Systems.
• Knowledge of Occupational Health & Safety (OHS) and SHE compliance.
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum hourly wage for qualified plumbers in South Africa from 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for plumbers as of 1 March 2026. This applies to all Sectoral Determination 13 workers with overtime paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at every workplace.
Which trade test certificate is required to legally work as a plumber in South Africa in 2026?
Candidates must hold a Red Seal trade certificate issued after passing the QCTO trade test at an accredited centre. The certificate number must be registered on the National Artisan Database by 31 December 2025 for 2026 employment. No plumber may be employed without this qualification under the Skills Development Act.
How many annual leave days and sick leave days are plumbers entitled to under the Basic Conditions of Employment Act in 2026?
Plumbers receive 21 consecutive days of paid annual leave after 12 months of employment and 30 days of paid sick leave over a 36-month cycle. The leave must be taken within 6 months after the leave cycle ends or it is forfeited.
What documents must be submitted when applying for a plumber position through the Department of Employment and Labour in 2026?
Applicants must submit a certified ID copy, Red Seal certificate, proof of residence, and a completed Z83 form to the nearest labour centre. All documents must be uploaded to the ESSA online portal by 30 June 2026 for the annual placement cycle.
