HOUSEKEEPING SUPERVISOR (BASED IN CAPE TOWN)

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our

dynamic hospitality team. The purpose of this role is to manage and maintain all

housekeeping standards, oversee administrative responsibilities, and foster positive

resident relations to maximise the overall guest experience. This position plays a vital role in

ensuring a clean, safe, and welcoming environment—particularly within settings that

support frail older adults—through high-quality service delivery, effective team leadership,

and a commitment to excellence.

GENERAL DUTIES AND RESPONSIBILITIES:

Supervise and train housekeeping staff, including scheduling and assigning tasks.

Ensure all resident rooms and common areas are cleaned and maintained to high

standards.

Develop and implement cleaning procedures and protocols.

Conduct quality control checks to ensure work meets established standards.

Manage inventory of cleaning supplies and equipment, including requisitions for

restocking.

Resolve resident complaints related to housekeeping services.

Address maintenance issues and report to the maintenance department.

Monitor and ensure compliance with occupational health and safety standards.

Perform administrative tasks such as timesheets, attendance, and payroll.

Collaborate with other departments to ensure facilities are maintained to high

standards.

QUALIFICATION AND KNOWLEDGE REQUIRED:

 Matric or equivalent required, additional education or training in hospitality or

housekeeping is a plus.

 Proven work experience of 2 years as a Housekeeping Supervisor or similar role.

 In-depth knowledge of cleaning best practices, chemicals, equipment, and

procedures.

COMPETENCIES REQUIRED:

 Strong supervisory skills and health and safety practices

 Excellent written and verbal communication skills.

Excellent time management, multitasking, and planning/organisational abilities

 Ability to work independently and be a self-starter

 Teamwork

 Facilitating team development

 Attention to detail

 Organisational awareness

 Monitoring

If you are interested in this position, please provide a letter of motivation and a detailed CV to

[email protected] by no later than 22 May 2026. Only shortlisted candidates will be

contacted.
• Nazareth Care reserves the right not to make an appointment.