Housekeeper - Room Attendant

Housekeeper - Room Attendant


Company
Pepperclub Hotel
Location
Cape Town
Posted
2 days ago
Via
via BeBee
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Job Description
Job Description
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town
The
Room Attendant
at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.

The Room Attendant reflects Pepperclub’s commitment to
Responsibility, Accountability, Integrity, Service, and Excellence (RAISE)
— ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.

Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.

Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.

Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.

Company Description
Situated in the heart of Cape Town, Pepperclub Hotel is a leading luxury hotel known for its elevated service, high standards, and commitment to excellence. With 5-star facilities, including a rooftop pool, spa, restaurant, and cinema, we cater to both local and international guests seeking a refined city experience.
At Pepperclub, we pride ourselves on professionalism, teamwork, and a strong service culture built around our RAISE Values: Responsibility, Accountability, Integrity, Service, and Excellence. We’re looking for passionate, reliable individuals who are serious about hospitality and ready to grow within a high-performance environment.

Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition a

Frequently Asked Questions

Quick answers about Welder Jobs

Q What is the minimum hourly wage for welders in South Africa from 1 January 2026?
As per the Department of Employment and Labour, the minimum wage for welders in South Africa is R27.85 per hour as of 1 January 2026 under the National Minimum Wage Act. Overtime must be paid at 1.5 times this rate for hours worked beyond 45 per week in the metal industry.
Q What qualifications and experience does the Department of Employment and Labour require for welder jobs in South Africa?
As per the Department of Employment and Labour, welders must hold a minimum N2 certificate in welding plus 3 years documented experience or a Red Seal trade certificate issued by QCTO. Candidates without these credentials are ineligible for formal sector positions.
Q Which documents are required when applying for welder jobs through the Department of Employment and Labour in South Africa?
As per the Department of Employment and Labour, applicants must submit a certified ID copy, Red Seal certificate or N2 qualification, proof of 3 years experience, and a valid tax number from SARS. Applications without these four documents are rejected at the labour centre.
Q What are the legal working hours and annual leave entitlements for welders in South Africa in 2026?
As per the Department of Employment and Labour, welders are limited to 45 ordinary hours per week with 21 consecutive days of paid annual leave after 12 months of service. Public holidays and family responsibility leave of 3 days per year are additional entitlements.
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