Security Operations Manager

Introduction

Bantubani has an exciting opportunity for a Security Operations Manager. The incumbent will be responsible to overseeing all security operational functions across multiple sites, ensuring 24/7 protection for Bantubani Group.

Duties & Responsibilities
• Leading and managing day-to-day security operations, including shift change attendance, site postings, and control room oversight.
• Conducting routine and ad hoc site visits, inspections, audits, and incident investigations.
• Ensuring that reports, disciplinary procedures, and operational documentation are accurately completed and compliant.
• Coordinating stand-by duties and after-hours support across local and outlying sites.
• Managing staff performance, including recruitment, rostering, leave planning, training, and discipline.
• Overseeing and optimizing control room functions, site, emergency responses, vehicle maintenance, and equipment procurement.
• Developing and enforcing security protocols, SOPs, and client-specific instructions.
• Ensuring compliance with all the legislative requirements but not limited to the Labour Relations Act, Health & Safety standards, and PSIRA requirements.
• Supporting financial discipline by tracking budgets, expenses, and monthly operational submissions.
• Preparing high-quality operational and incident reports for senior management and clients.
• Attend meetings with other managers to determine operational needs
• Plan and coordinate security operations for specific events
• Review reports on incidents and breaches
• Investigate and resolve issues
• Create reports for management on security status
• Analyse data to form proposals for improvements (e.g. implementation of new technology)
• Ensure that company pistols are licenced and adhere to relevant statutory bodies
• Perform any other duties as and when required by management.

Desired Experience & Qualification
• Matric or equivalent certificate
• Certificate or Diploma in Security Administration similar field
• A valid driver’s license and willingness to travel regularly to various sites.
• Must be PSIRA registered (minimum Grade B).
• Must have Business Purpose Firearm Competency.
• Must have worked with SAPS
• Minimum 5-8 years’ experience in security management
• Solid understanding of budgeting and statistical data analysis
• Working knowledge of MS Office
• Proven experience in a managerial security role, preferably in a multi-site guarding environment.
• Strong knowledge of PSIRA regulations, the Labour Relations Act, and security industry standards.
• Excellent people management, training, and leadership skills.
• Strong administrative and reporting capabilities, including proficiency in using digital reporting tools.
• Ability to remain calm under pressure, make informed decisions, and manage incidents effectively.

Package & Remuneration

Market Related